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JustGPSTracking.com Return Policy
For Real-Time GPS Trackers
Our Real-Time GPS Trackers can only be returned within 30 days of receiving the device, or within 15 days of activating the device. If the product is still in its original packaging and is returned within the allotted time period, you will be granted a full refund. For returns outside the allotted period or for opened boxes the policies below apply:
Opened, in good condition, no visible damage, all retail packaging in box with all accessories (product passes inspection process)
| Condition | Fee |
|---|---|
| Opened, in good condition, no visible damage, all retail packaging in box with all accessories (product passes inspection process) | 10% restocking fee |
| Missing materials, components, accessories, etc. (requires inspection process) | 20% fee for missing materials/accessories |
For GPS Loggers
JustGPSTracking has a 30 day money back guarantee for the return of brand new products. Please refer to the chart above if you are attempting to return a used product.
Procedure for All Returns
Call our Returns Hotline toll free at 877-259-4629 Ext. 2006 and tell us about your GPS Tracking issue If our Support team cannot resolve the issue, we will issue you an RMA number (Return Merchandise Authorization) Should that occur, please ship the product back with your unique RMA number to: JustGPSTracking.com RMA # 65 Cables Avenue, Unit #22 Waterbury CT 06710
